Privacy Policy

This Privacy Policy explains how BlissCare ("we", "us", "our") collects, uses, shares, and protects your information when you visit our website or purchase our products.

1. Information We Collect

• Contact Information: name, email address, phone number, shipping/billing address.
• Order Information: items purchased, payment method (tokenized by our payment processor), transaction total, order notes.
• Technical Data: IP address, device/browser type, pages visited, referring URLs, approximate location (via IP).
• Communications: messages you send to us (e.g., email, WhatsApp, contact form).
• Cookies & Similar: used to remember your preferences and for analytics. See “Cookies” below.

2. How We Use Your Information

• To process, fulfill, and deliver your orders.
• To communicate about orders, support, promotions (with your consent), and updates.
• To improve our website, products, and customer experience.
• To detect, prevent, or investigate fraud, security issues, or policy violations.
• To comply with legal obligations and resolve disputes.

3. Sharing of Information

We may share information with trusted service providers that help us operate our store (e.g., payment processors, couriers, analytics providers, email/WhatsApp services). These partners are authorized to use your information only as necessary to provide services to us. We do not sell your personal information.

4. Payments

Payments are processed by third‑party providers. We do not store full card details on our servers. Please refer to your selected payment provider’s privacy policy for more information.

5. Cookies

Cookies are small files stored on your device. We use essential cookies for site functionality and optional cookies for analytics/marketing. You can control cookies via your browser settings. Disabling certain cookies may impact site functionality.

6. Data Retention

We retain order and account information for as long as necessary to provide services, comply with legal obligations (e.g., tax and accounting), resolve disputes, and enforce our agreements. When no longer required, we take steps to securely delete or anonymize data.

7. Your Rights

Subject to local laws, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To make a request, contact us using the details below.

8. Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

9. Security

We implement reasonable technical and organizational measures to help protect your information. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review it periodically.

12. Contact Us

If you have questions or requests about this Privacy Policy or your data, please contact us:

• Email: blisscare.pk72@gmail.com
• Phone/WhatsApp: 03104675123 · 03219459550